Privacy Policy

Last updated: January 1, 2026

Introduction

NEXUS SOLUTIONS INC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request forms on our website
  • Subscribe to our newsletter or communications
  • Contact us via email, phone, or other means
  • Engage our services

This information may include:

  • Name and job title
  • Email address
  • Phone number
  • Company name and business address
  • Service preferences and requirements
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website addresses
  • Date and time of visit

We collect this information using cookies and similar technologies. For more information, see our Cookie Policy.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Process and fulfill service requests
  • Communicate with you about our services and updates
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal requirements and protect our rights
  • Send marketing communications (with your consent)

Who Has Access to Your Data

Internal Access

Access to your personal information is limited to employees and contractors who need it to perform their job duties. All personnel with access to personal data are trained on data protection practices.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Email delivery services (e.g., for form submissions)
  • Website hosting providers
  • Analytics service providers

These providers are contractually obligated to protect your information and may only use it to perform services for us.

Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, safety, or property.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Secure storage of personal information
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Business records may be retained for up to 7 years to comply with regulatory requirements. Contact form submissions are retained for 2 years.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request a portable copy of your data
  • Objection: Object to certain processing of your information

How to Delete Your Data

To request deletion of your personal information, please:

  1. Email us at help@nexus-solutions-inc.com with "Data Deletion Request" in the subject line
  2. Include your name and email address associated with your account or submissions
  3. We will process your request within 30 days and confirm deletion

Please note that certain data may be retained to comply with legal requirements or protect our legitimate interests.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your website usage. For detailed information about cookies and how to manage them, please see our Cookie Policy.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Controller: NEXUS SOLUTIONS INC
Address: 2275 SWALLOWHILL ROAD, Pittsburgh, PA 15220
Phone: +1 (636) 369-2648
Email: help@nexus-solutions-inc.com